DMCA REQUEST

We follow the DMCA procedures for removing any content on any of the sites on servers hosted by ANHSTEIN JSC. that is posted by third parties and which infringes on intellectual property rights. Offenders may be banned from commenting on the site. If you believe that any content on our site infringes on your intellectual property, please contact us using the form below with the specific details of the content, including:

Your name, address, and electronic signature
The infringing materials and the URL where they are located on our site.
Proof that you hold intellectual property rights to the material.
A statement by you that you have a good faith belief that there is no legal basis for the use of the content.
A statement of the accuracy of the notice and, under penalty of perjury, that you are either the owner of the intellectual property rights or are authorized to act on the behalf of the owner

If we receive a DMCA claim and remove the relevant content that you have posted to our site, you may send us a counter-notice. The counter notice must contain the following information:

Your name, address, phone number, and physical or electronic signature
Identification of the material and its location before removal
A statement under penalty of perjury that the material was removed by mistake or misidentification.
Subscriber consent to local federal court jurisdiction, or if overseas, to an appropriate judicial body.

STATEMENTS

When you send us DMCA report, we understand that you have read and accepted statements below:

*I have a good faith belief that content(s) in the campaign described above violate(s) my rights described above or those held by the rights owner, and that the use of such content(s) is contrary to law.

*I declare, under penalty of perjury, that the information completed above is correct and accurate and that I am the owner or agent of the owner of the rights described above.

CONTACT US
Email: Mr.lucas@hoangbaominh.com
Kaza Export – a a subsidiary of Hoang Bao Minh Vietnam Co.,Ltd

FAQs

Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your order item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can track your order by going to this page – TRACK MY ORDER

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 7-20 days.

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other competitors in the industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product that you want and click the “Add to Cart” button or use the “Buy Now” button. Fill in your shipping and billing information and we’ll have your order shipped to you as soon as possible!

Q: Does kazaexport.com provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience . You can simply contact us and we’ll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.

Q: How are shipping costs calculated?

A: Shipping costs are calculated based on shipping method (air, sea) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

Q: What is Buyer Protection?

A: Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.

The item you received was not as described.

The item you received that was assured to be genuine was fake.